If you're struggling with reverse logistics, hamstrung by inefficient processes, single-channel sales, or only focusing on short-term recovery, you may not be getting the best value for your returns.
Look at the Entire Lifecycle
Sometimes retailers focus on incomplete metrics to determine their recovery value. When a product is received properly, optimally sorted, refurbished, and sold through the right channels, you will:
Save around 20% of the cost of each returned item
Improve margins by 3% to 15%
Save the planet billions of tons of waste
Get Total Recovery Value (TRV) for your excess inventory and returns
The Real Cost of Returns
Approximately $650B worth of goods are returned each year (globally). Return rates are high across all retail channels and categories:
Channels / Brick & Mortar 8%; Ecommerce 30%
Categories / Sporting Goods 9%; Auto Parts: 21%
89% of all online shoppers say return policies determine where they shop.
US retailers spend 16.6% of total sales on returns.*
Returns put a strain on your core operations:
Store and warehouse space is constrained
Requires expertise outside core competencies
Returns are seasonal:
Peak volumes often collide with seasonal demand
Hard to balance velocity with recovery amidst supply chain issues
Returns have a direct impact on our planet:
Roughly 6B pounds of returned products go to landfills each year
What if returns logistics were a revenue-generating opportunity that also enhanced your sustainability goals?
We Can Help
Only Liquidity Services offers you end-to-end reverse logistics capabilities with the largest buyer network to deliver the highest total recovery value:
Program management
Reconciliation
RTV/RMA
Grading & testing
Data wiping & cleaning
Defacing/ delabeling
Refurbishing
Recycling
Repacking & knitting
Re-commerce
Fulfillment
Doing Well and Doing Good
In addition to being better for your bottom line, our maximum recovery pledge ensures your excess inventory is put to good use. Our multi-channel sales approach to reselling inventory helps you build sustainability into your reverse supply chain process. We'll help you:
Eliminate landfill disposal fees
Maximize asset value recovery
Reduce your carbon emissions
What Are Your Goals?
Highest Recovery?
Maximum velocity?
Lower returns processing costs?
Reduce waste and carbon emissions?
We Look Forward to Helping You
The Liquidity Services team of dedicated retail experts offers a strategic, consultative approach to help manage, evaluate, and sell your excess inventory for maximum recovery value.
Why Sellers Love Working With Us
Multiple selling options
Extensive buyer network
Scale and trust
Greater total recovery value
*Data courtesy Statista, a German company specializing in market and consumer data.