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Our new retail benchmarking study offers insight into today’s reverse logistics trends.

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How do you stack up to your competitors?

Liquidity Services and Elastic Solutions have collaborated to deliver a groundbreaking benchmarking study to help retailers answer the question: Is my organization positioned for reverse logistics success?

This study was conducted among 100+ leading retail professionals, and will help you identify industry best practices, discover where you may be falling short, and boost your organization’s total recovery.

RECOVERY & EFFICIENCY
Are retailers positioned for reverse logistics success?

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In this study, you'll find:

  • Current methods and challenges in reselling or liquidating returned merchandise
  • Methods and plans to improve recovery rates
  • Reverse logistics efficiency in processing and dispositioning labor costs, accuracy, transportation, space utilization in DCs and RCs, cycle times, and reporting and data visibility
  • Average number of transportation legs and strategies to reduce them
  • Average number of touches and strategies to reduce them
  • Sustainability goals and initiatives specific to reverse logistics

Get the study

Jeff-R

Meet Jeff Rechtzigel

VP & General Manager, Retail

Jeff Rechtzigel is vice president and general manager of the retail supply chain group at Liquidity Services (NASDAQ: LQDT), which operates the world’s largest marketplace platforms for surplus assets, with over $10 billion in completed transactions to more than 5 million buyers and 15,000 corporate and government sellers worldwide. Jeff’s focus is on providing value to customers through the delivery of innovative reverse supply chain solutions, working with the world’s largest retailers and consumer brands. Prior to joining Liquidity Services, Jeff was vice president of supply chain operations at Random House, Inc. He holds a Bachelor of Science degree in Manufacturing Engineering from Northwestern University. A frequent public speaker with numerous media appearances including the Today Show, CBS Morning News, and NPR, Jeff has two children, enjoys hiking with his wife and Golden Retriever, reading, cooking, and playing golf and basketball.


Liquidity Services Brands

AllSurplus Logo
Surplus Aggregator

GovDeals Logo
Government Surplus

Machinio Logo
Machinery Surplus

Liquidation.com Logo
Retail Surplus

Bid4Assets Logo
Property Surplus

Consumer Logo
Consumer Surplus


© 2025 Liquidity Services, Inc.